A new approach to resolving differences and helping teams be at their best
"The way teams disagree tells you everything you need to know about their potential to succeed. "
The Mindset Difference
Disagreements at work are inevitable. We humans naturally differ over the when, why, what, who and how of getting stuff done well.
We don't always disagree healthily though.
Taking issues personally, being overly competitive and believing 'that's just how it is around here' jeopardises high-value decisions and can derail major projects.
Healthy disagreement circumvents these behavioural risks.
It helps teams turn round difficult, toxic situations by rebuilding trust and getting performance back on track.
It enables newly forming teams - those just beginning a project say - craft a culture that thrives on differences and brings out the best in people from the start.
Our bespoke consulting approach helps teams accomplish both. By uncovering and dissolving the often-hidden mindsets that inadvertently get in their way, teams find new, insightful solutions that are anything but same-old, same old.
FAQs About Our Approach
What makes your approach different?
We build trust with team members swiftly. We can't help them succeed without this. It emerges in open dialogue in which we listen intently for what's resonating positively and negatively. We're keen to know what they care about and what makes them take pride in their work.
What kind of teams do you support?
Senior leadership and management teams usually. We find if healthy disagreement becomes a norm there it has a ripple affect across the whole of an organisation or project.
How is your approach structured?
We tailor each assignment to your circumstances and use the iterative design priniciple - ensuring whatever comes next builds on what happened previously and the new needs arising.
Is your approach similar to a training course?
Not really. We like to think of ourselves as 'guides on the side' - helping team members explore how thinking habits hold them and collegaues back - not 'sages on the stage' telling them what to do. Our work is best thought of as a series of meaningfull and relavant conversations intended to help participants uncover the breakthroughs they need to get themselves back on track.
What sectors have you supported?
We've had the privilege of working with teams engaged in projects mainly. This has been especially so in the Construction Sector where the increasing drumbeat of a project's time, costs and risks often leads to unhealthy rather healthy disagreement.
See the article Roger was asked to write about his experiences of turning disagreements into opportunities for the Biz Catalyst 360 website, it's available here.