What makes people step up and take a ownership?
The art of delegating decisions up the chain of command is well established! But it slows things down and makes the business less...
How do you achieve results that get people excited?
You wouldn’t be alone if you sometimes wondered how you’re going to deliver what’s expected of you in the next 12 months. In an...
The elephant in the room. The real reason teams don’t change
You’ve just announced a change you thought your team would welcome. Yet the moment after you got to the crux of how it will affect them a...
If win-win is so important, why do people ignore it?
The problem with win-lose is that even if you win, it doesn’t take long for the loser to try to get even or move on. Whereas win-win...
Why good communication fails under pressure
You wouldn’t be alone if you wished teams would communicate better at times. The upsides are significant: getting problems solved so they...
Does disagreement bring out the best or worst in your people?
When it comes to deciding what's the best thing to do you'll inevitably have differences with those who don’t see the world the same way...